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How to Choose the Right IP Telephony for Business In case you’re searching for the ideal IP telephony in Abu Dhabi in 2017, you’ll be spoilt for choice. However, not every “best” IP telephone system is appropriate for your business, so you have to consider your specific communication requirements, required features, and even budget before making your final selection. Prior to identifying the right PBX telephone equipment for company communications, below are some vital guidelines to follow: Number of Staff
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Your final decision on the right office phone system will be determined by the number of employees accessing it. Every PBX phone type and system has a minimum and maximum number of users allowed. You could identify one system that comes with numerous plans within the allowed range of users, for example one to five users or up to 100 users. Extensive systems with capabilities for up to thousands of users are also available.
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Supported Features Other than the basic calling, texting, and Voice over the Internet (VoIP) functions that come with each standard IP telephone system, there are other features that are important to business applications that depend on the model in question. It’s such extra features that you may want to pay attention to when choosing your office telephone system. A good example is the custom auto receptionist functions which comes to the rescue when you want to accommodate a high volume of inward bound calls without straining your support staff or failing to attend to your callers. You may also like the ability to screen calls, allowing support staff to act on inward bound calls based on caller identities. Other vital features include video and voice conferencing, music on hold, voicemail to email transcription, and call routing. Ease of Implementation If you do not have the budget for paying permanent IT personnel and training staff to set up, manage, and maintain an intricate PBX system for your office telephony, you’re better off opting for a cloud-based solution that’s simple for your employees to grasp. You can assess the simplicity of any IP PBX system from different angles, for example, is it easy to set it up via an online portal to address your business communication needs? How easy is it to personalize the system around your specific communication patterns, both internally as well as externally? Budget IP telephone systems are associated with purchase, use, and maintenance costs, so always consider your budget . In case you’re having the equipment onsite, meaning that you’ll not only own but also maintain it, expect higher costs. On the contrary, you will not buy or maintain equipment that your IP PBX provider will host. IP telephony Abu Dhabi companies use daily will definitely streamline your business communications.